
Book Eyelash appointment
Free60 min
Balance Cafe & Yoga, 50 New Street, Worcester, WR1 2DL
This booking is free - a patch test is required or a disclaimer signed upon consultation if you are not a regular customer (subject to the adhesive used for application). Infill appointment booking is free for all our regulars! Right after the appointment, a full payment is required. Cash, card and contactless payment options available. 10% discount offered if you pay for 3 treatments ahead of time.
If you’re unable to attend, your deposit or pre-payment can be transferred to a new time slot with at least 24 hours’ notice.
Cancellations with less than 24 hours’ notice are non-refundable.
Please take a look at our full policy for more details. Thank you!
Perfect Youth Ltd – Policies & Terms
1. Booking & Deposits
This booking is free; however, payment will be required right after your appointment. Cash, card, bank transfers and contactless payment options available. Save 10% if you pay for 3 appointments in advance.
2. Cancellations & Rescheduling
We kindly ask for at least 24 hours’ notice for any cancellations or changes to your appointment.
• Appointments cancelled or rescheduled with more than 24 hours’ notice: Deposit or pre-payments can be transferred to a new date - please contact us to discuss.
• Cancellations or no-shows with less than 24 hours’ notice: Deposit or pre-payment will be forfeited.
3. Late Arrivals
If you arrive late, your treatment may be shortened or rescheduled. Clients arriving more than 15 minutes late may be asked to rebook and will lose their deposit.
4. No Shows
Failure to attend your appointment without notice will result in the loss of your deposit and may limit future booking privileges.
5. Refunds
Deposits and treatments are non-refundable, except in the case of provider cancellation or a medical reason (with documentation). Results vary per individual and are not guaranteed.
6. Medical & Health Disclosure
It is your responsibility to disclose all medical conditions, allergies, and medications before treatment. We reserve the right to refuse treatment if it is deemed unsafe.
7. Age Policy
Clients must be 18 years or older for the aesthetic treatments. ID may be required. Eyelash extensions 16+ with parents' consent available.
8. Patch Tests
Patch tests are recommended for treatments involving tint, glue, or certain skin products. Please arrange this at least 24–48 hours before your appointment.
9. Children & Guests
Due to safety and insurance, no children or extra guests are permitted in the treatment room.
10. Client Conduct
We reserve the right to refuse service to anyone displaying abusive, inappropriate, or unsafe behaviour.
